Booking your Patagonia flights

Booking flights

When you are booking your flights you will need to check your trip dates and any accommodation inclusions carefully, to ensure you are arriving in plenty of time for the first day of your itinerary. Make sure to check your day-by-day itinerary as there are suggestions on when to arrive at each destination, as well as some recommended arrival times.

Airlines release flights around 11 months to a year before the travel date. Booking early usually secures the best availability of flight options and often the best prices. However, airlines do also price ‘dynamically' to maximise revenue. This makes it difficult to predict when the best flight pricing will be on offer, though generally remaining seat prices increase as the plane fills up.

The timing for booking your international flights – and domestic flights, where relevant – will depend on your personal circumstances. However, given that you have fixed dates for your trip, Swoop recommends getting your flights pinned down sooner rather than later, to ensure you have got seats on the best-suited flights. If you have any specific queries regarding fares or purchasing tickets, we recommend that you seek the advice of the airline or contact a flight specialist agency.

Changeable/refundable tickets will give you peace of mind and flexibility should anything unexpected happen. Since the pandemic many airlines are now offering flexible fares either as standard or for a slightly increased price; it is important to check the terms and conditions for the tickets you are purchasing. Whatever flights you choose, we strongly recommend that you opt for flexible ticket options. Additionally, depending on your insurance policy coverage, having flexible flights may be a real financial benefit if you need to cancel or amend your trip.

How to get to Patagonia

Swoop Says background image

Swoop says

If you do not have a transfer from the airport arranged, it can be a good idea to pre-book a taxi - we recommend a company called Ezeiza Taxi.

Airports in Buenos Aires, Argentina

Booking flights

Buenos Aires Ministro Pistarini Airport (EZE)

In Buenos Aires, there are two main airports. Ministro Pistarini is the main international airport in Argentina and is 30km to the south of the main part of town. To differentiate it from the domestic airport, the main airport is often known as Ezeiza due to its location. This is reflected in its airport code EZE.

Immigration in Buenos Aires can be a lengthy process depending on when your flight arrives. Argentine immigration authorities are no longer stamping tourist’s passports at the point of entry, but instead issuing a QR code that is sent to your email. You will need to be able to show this as proof of your tourist status in hotels and other places where required. We recommended you store this QR code safely and consider printing off a copy soon after arrival, in case you cannot produce the electronic version when required. 

When departing EZE for an international flight, a minimum check-in time of four hours prior to the flight is suggested. For domestic flights, a minimum check-in time of 3 hours is suggested.

Buenos Aires Jorge Newbery Airport (AEP)

Jorge Newbery is mainly used for domestic flights and is only a 10-15 minute taxi ride from the nicest parts of the city. FFrom here you can get internal flights to El Calafate, and travel onwards by bus or transfer to areas such as El Chalten and Puerto Natales, as well as the widest range of internal flights to Ushuaia. 

Moving between the two airports can take 1-2 hours depending on traffic, and as customs and baggage reclaim can take a while we'd normally allow at least 5 hours between arriving in one and departing the other.

Connecting between airports

International flights will typically arrive at the main Buenos Aires Ministro Pistarini Airport (EZE), whereas most flights to Ushuaia will depart from the smaller domestic Jorge Newbery Airport (AEP). Customs, immigration, and baggage reclaim in EZE can take a while. Then transferring between the two airports can take well over an hour depending on traffic, especially around rush hour when the city’s roads are very congested.

There is no train/metro link between EZE airport and the city centre. We do not recommend travellers take the public bus service as this passes through some undesirable districts of the greater Buenos Aires area and takes a long time, but instead use the variety of the airport’s mini-bus, shuttle or taxi services.

The transfer between Ministro Pistarini (EZE) Airport and Jorge Newbery (AEP) Airport can only be done by road/vehicle as there are no train/subway links between the two airports. AEP has no train/metro links with the city.

Once you arrive at AEP check-in for domestic flights is a minimum of 2 hours (3 hours is recommended by Aerolineas Argentinas) prior to the flight. The airport departures terminal itself is often extremely busy, with both Argentines and tourists flying out all over the country. There can often be long lines for check-in, despite the introduction of self-check-in desks, as most then also need to drop their baggage off too.

As such, we recommend having 5 hours of connection time between arriving at one airport and departing from the other. We strongly advise against having only one night between your international flight arrival and your itinerary starting.

Swoop Says background image

Swoop says

Aerolineas Argentinas are notorious for schedule changes. We have found that they are sometimes not communicated, so please frequently check your Aerolineas Argentinas online account to ensure your domestic flight time is as expected. If it has been altered to a time that is not convenient for you, please contact Aerolineas Argentinas directly as there may be a more suitable flight. 

Airports in Santiago, Chile

Skyline of Santiago de Chile, Chile

Santiago skyline

Santiago de Chile Arturo Merino Benítez (SCL) Airport

Arturo Merino Benítez International Airport, also known as Nuevo Pudahuel (airport code SCL), is the main international airport in Chile. It also has a domestic terminal, which connects you to Patagonia and the rest of the country. From here you will be able to take internal flights south to Punta Arenas (PUQ) and travel onwards by bus to reach areas such as Puerto Natales and Torres del Paine. 

Immigration can be a lengthy process. On arrival, you may need to pay your reciprocity fee (if required) and you will have to fill out two forms: a customs declaration and an entrance slip which will be stamped, and you will return upon leaving the country.

Customs are very strict in Chile, so be sure to declare any items you are unsure of, including any food, as you may be charged if you do not. You can read more about this affidavit (online declaration) and can see a copy of the document.

Connection times

Despite operating from the same airport, we recommend allowing a minimum connection time of 5 hours between flights in this airport, especially on your inbound journey. This allows for time to process through immigration along with any required testing/ paperwork checks and on to luggage reclaim. It is essential to build in sufficient time to check in for your onward flight as the lines to check in for domestic flights can be lengthy and slow-moving.

A minimum of 4 hours of check-in time is recommended for international flights and at least 2 hours for domestic flights.

Swoop Says background image

Harriet says

Domestic flights are an experience in themselves. There can be spectacular views of the Andean mountain range. When booking plane seats to fly south in Chile, aim for a left-hand side window seat, and for Argentina, you'll want to be on the right-hand side. The reverse is true for the return journey.

Harriet Pike Head of Swoop Patagonia

Airport taxes for Argentina & Chile

Airport taxes

Argentina and Chile require people of certain nationalities to pay an entry fee on arrival in the country, known as a reciprocity fee. Find out more in our guides about Getting to Chilean Patagonia and Getting to Argentinian Patagonia and check if you will be required to pay this in anticipation of your trip to either/both countries.

There are departure taxes of approximately $30 per person for leaving both Chile and Argentina. It is usually included in the price of your airline ticket. Domestic departure taxes are also generally built into your internal flight tickets.

Transfers

Upon arrival at either EZE or SCL or AEP airports, we always recommend taking an official taxi or pre-booked transfer through Swoop. Scams are frequent with people pretending to be an official taxi and then people being charged exorbitant prices for their lift. If you have not contracted a transfer service pre-arranged then you can pay for an official taxi in advance in the terminal building.

Booking flights

Return flights after your trip

Consider that some trips, mainly those that run from hotels in Torres del Paine, have included drop-off transfers from your hotel to Puerto Natales or Punta Arenas airports, so you should check your itinerary to read the suggested departure times for each airport.

Booking flights

Frequent flyer numbers

There are three main airline alliances that encompass the main airlines. The airlines most frequently used by our customers when travelling to Patagonia are:

  • Oneworld Alliance: American Airlines, British Airways, Qantas, Iberia & LATAM Airlines
  • SkyTeam Alliance: KLM, Aerolineas Argentinas & Air France
  • Star Alliance: Air Canada, Air New Zealand, Copa Airlines & United Airlines

If you are a member of a frequent flyer program you can either go online and add the miles yourself or just let us know your frequent flyer number and we will inform our flight partners so they can add your miles for you.

Chilean Lakes sky view of volcans

Meals

On long-haul flights, meals are typically included – this will not be the case on short domestic flights.

If you have any dietary needs please let your airline know at the time of booking your trip. The airline should be able to cater to your needs, but they will only be able to do this if they are informed in advance.

Booking flights

Baggage allowances

Please be aware that the baggage allowances on your domestic flights within Chile or Argentina may differ significantly from the allowances on your international flights, especially if you are flying in business class internationally. Please ensure that you book a ticket that includes baggage as many entry-level fares are now carry-on only.

For detailed advice on packing please read our guide.

Please check with your airline for the exact allowance for your specific ticket, but as a general reference, the standard economy baggage allowances for domestic carriers are as follows.

Booking flights

In Argentina

View of Bariloche in Argentina's Lake District from the air

View of Bariloche from the air

Aerolineas Argentinas

15 kgs per person baggage allowance for checked-in hold luggage*. You may take a small handbag and a carry-on with a maximum weight of 8kg.

You may also take a personal item, such as a handbag or small backpack, and a carry-on bag with a maximum weight of 8kg. These two pieces of luggage must not be larger than the dimensions below. 

Personal item: 40cm long, 30cm wide, 15cm deep

Carry-on bag: 55cm long, 35cm wide, 25cm deep

Click here for more information from the airline including luggage dimensions [in Spanish].


*Please note that Aerolineas Argentinas’ baggage allowance is not always rigidly or consistently enforced. However, when checking in you may be required to pay an excess baggage fee at the airport, particularly when flying out of AEP. Excess baggage fees (from 16-23kg) tend to be relatively reasonable, often under $20. There is a separate luggage counter at AEP airport where you can pay for the excess, which usually involves getting your boarding pass stamped once you have paid the excess. Bags in excess of 23kg are not permitted. It is rare to be charged when flying back from El Calafate, Bariloche or Ushuaia.

In Chile

Booking flights

LATAM/LAN
23kgs per person baggage allowance for checked-in hold luggage. You may also take a small bag and, depending on the ticket you purchase, a carry-on item. The carry-on item must have a maximum weight of 10kg (Economy class) or 16kg (Premium Economy or Premium Business). 

These two pieces of luggage must not be larger than the dimensions below. 

Personal item: 45cm long, 35cm wide, 20cm deep

Carry-on bag: 55cm long, 35cm wide, 25cm deep

Click here for more information from the airline.

Sky Airlines
23kgs per person baggage allowance for checked-in hold luggage. You can take a small handbag or backpack and a carry-on bag on board with a maximum weight of 10kg.

These two pieces of luggage must not be larger than the dimensions below. 

Personal item: 45cm long, 35cm wide, 25cm deep

Carry-on bag: 55cm long, 35cm wide, 25cm deep

Click here for more information from the airline including luggage dimensions.

JetSmart
23kgs per person baggage allowance for checked-in hold luggage. You can take a small handbag or backpack and a carry-on bag on board with a maximum weight of 10kg.

Personal item: 45cm long, 35cm wide, 25cm deep

Large cabin bag: 55cm long, 35cm wide, 25cm deep

Click here for more information from the airline including luggage dimensions.

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What our customers think of Booking flights

Sydney set a very high bar for the rest of the Swoop team. Her responsiveness and knowledge comforted us when a few travel issues popped up during the planning stages. Isidora pulled off some impressive saves when airline schedules changed.

Travelled: April 2023

Bob Britton - USA

We were very pleased with Swoop overall. Hotels, flights, excursions were all very good

Travelled: March 2023

Beth Mansfield - USA

When booking flights, make sure there is adequate time in between for transfers

Travelled: March 2023

Torie Kirk - USA

I am very impressed with Chile. Very friendly people, easy to travel in the country, very nice infrastructure (roads, airports, airlines, etc.)

Travelled: February 2023

Mark Gustafson - USA

Review:

Other important information

Arranging insurance

Arranging insurance

Although it's not included in the price of your trip, travel insurance is a mandatory requirement that every traveller is responsible for arranging themselves.

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