Life Before Swoop
I grew up between North West England and North East Scotland, and I’ve always enjoyed the outdoors. Growing up, my brother and I were obsessed with the Discovery Channel, especially shows like Globe Trekker and The Diceman. These programs fueled my dreams of exploring the world.
I realised early on that languages would be my ticket to adventure, so at 18, I moved to London to study languages and film. My year abroad took me to Chile, where I hitchhiked across the country and fell deeply in love with its landscapes and culture.
After university, I spent ten months working in China. Whilst backpacking there, a chance encounter led me to an incredible opportunity: a job as a trekking guide in Patagonia—the one part of Chile I hadn't yet explored. I couldn't resist; I bought a one-way ticket and ventured into the wilds of Patagonia! After 2 incredible years of exploring Patagonia as a trekking guide, I next headed to San Pedro de Atacama and guided there for two seasons, before heading to live in the Chilean Lake District.
In 2021, I returned to the UK and tried out a few different jobs, but I couldn't shake my love for travel and my passion for Chile. Fast forward to 2024, and Swoop gave me the dream opportunity: now, I get to talk about my favourite place every day, helping others to discover this amazing destination.
![Keira in Pucon](https://imgix.swoop-patagonia.com/SWO_4_Keira-Heron_ALL_-Glaciar-Pichillancahue-Pucon.jpg?auto=format,enhance,compress&fit=crop&crop=entropy,faces,focalpoint&w=0&h=288&q=60)
My Patagonia Experience
My journey to Patagonia began with my first day working at a luxury hotel in Torres del Paine. I'll never forget the awe I felt upon first seeing Lake Toro and the majestic views of the Paine massif. Working as a trekking guide in this iconic park was an extraordinary experience.
I witnessed the park's transformation through every season, each with its own unique charm, and met thousands of visitors from around the world, sharing in their wonder as they experienced this natural marvel for the first time.
I also had the incredible opportunity to see wildlife up close, including the majestic Andean Condor, elusive pumas, and the Ñandu, among others.
![Base of the towers](https://imgix.swoop-patagonia.com/SWO_4_Keira-Heron_ALL_Base-of-Towers-reflection.jpg?auto=format,enhance,compress&fit=crop&crop=entropy,faces,focalpoint&w=0&h=288&q=60)
Why I love Patagonia
Patagonia's unique allure comes from its rich history, breathtaking landscapes, unpredictable weather, remarkable wildlife, and vibrant culture. From the indigenous people who thrived, to intrepid explorers like Bruce Chatwin who ventured to the end of the world, to the gauchos who call it home today and the daring mountaineers drawn to its jagged peaks.
Having hiked and camped throughout Torres del Paine, explored the vast landscapes of Los Glaciares National Park, and spent time in the tranquil Chilean Lake District—Patagonia taught me to embrace a slower pace of life and to find joy in nature and solitude.
Its unique charm has a way of drawing me back time and time again.
![Keira](https://imgix.swoop-patagonia.com/SWO_4_Keira-Heron_ALL_Glaciar-Los-Perros-O-Circuit.jpg?auto=format,enhance,compress&fit=crop&crop=entropy,faces,focalpoint&w=0&h=288&q=60)
Completing the O Circuit in Torres del Paine
Day to day at Swoop
As a Patagonia Specialist with Swoop, I’m part of a global team dedicated to exploring this extraordinary region. Currently based in Bristol, where Swoop’s HQ is located, I have the opportunity to travel to Patagonia once a year. During these visits, I reconnect with colleagues, local partners, and friends to stay informed about the latest experiences, hotels, and trails—ensuring I have the most current knowledge to share!
I love working closely with clients to understand their unique needs and interests. Having guided in Patagonia, I appreciate the importance of crafting the perfect trip. Patagonia offers diverse ways to experience its beauty, and my goal is to help you find the ideal adventure tailored just for you.
![Keira horse riding in Torres del Paine](https://imgix.swoop-patagonia.com/SWO_4_Keira-Heron_ALL_Horseback-ride-TDP.jpg?auto=format,enhance,compress&fit=crop&crop=entropy,faces,focalpoint&w=0&h=288&q=60)
The Next Adventure
There are so many incredible spots to choose from, but my next adventure would be to Dientes de Navarino. This remote and less-travelled destination offers stunning, untouched landscapes with rugged peaks and pristine lakes that capture the essence of Patagonia’s wild and rugged beauty!
Ready to plan your Patagonia adventure?
Listen
We'll spend some time listening to your aspirations, then discuss the kind of experience that might suit you.
Match
Next we'll discuss the options, shortlist the best trips for you and present you our impartial recommendations.
Reserve
We'll place a 24 hour hold on your preferred option - without obligation - whilst we talk through the details.
Whatever your budget, group size, length of stay, preferred activity or appetite for adventure, we can help.
1-855-369-7866