Helena
United Kingdom
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Helena's Trip Date:
5th Mar - 25th Mar 2025
What was your most memorable moment?
Riding in Torres del Paine
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Santiago Express?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of the Chilean Lake District?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: El Calafate Express?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of Tierra del Fuego?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Classic Buenos Aires?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of Torres del Paine?
9 out of 10
Tell us about Hotel Las Torres
Excellent, except for the Grey glaciar trip, as previously described.
Something Else?
Tierra Turismo in Ushuaia, were very unorganised and had to be corrected on all details.
Do you have any tips or advice for other people planning a trip to Patagonia?
Good walking boots and lots of layers are essential. Some knowledge of Spanish is also essential. In Chile, don't change your money at the airport, it's a terrible rate, go to one of the exchange places in the city. We were unable to use our pre-loaded US dollar card, because debit cards are not accepted for transactions in Chile or Argentina.
Do you have any recommendations for Swoop, or feedback about the team?
Take more care with your invoicing. Still waiting for a refund for a cancelled trip!
How prepared and excited for Patagonia did you feel?
We felt slightly put off by the emphasis on long trekking and camping trips or cruises, but on the whole we felt well prepared.
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to the Arctic with Swoop?
Yes