Martha
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Martha's Trip Date:
22nd Feb - 13th Mar 2025
What was your most memorable moment?
Seeing our first condor.
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Experience Paine's Nature and Wildlife?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of Pumalín National Park?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of Los Glaciares?
9 out of 10
Tell us about Patagonia Camp
Abolutely dreamy.
Tell us about Torres del Paine
Incredible spot and so easy to navigate.
Tell us about Chilean Lakes
Beautiful.
Tell us about Los Glaciares
Fun!
Do you have any tips or advice for other people planning a trip to Patagonia?
You don't have to pack so much in.
Has your experience changed your perspective in any way?
Just reinforced that nature is so special.
Do you have any recommendations for Swoop, or feedback about the team?
I do. Everyone was great, but I do feel as though Tomas helped at first and then Cecilia. It seemed like there was interest and push to get the trip booked, and then suprisingly little flexibility after it was booked. I wanted to add on to the trip and didn't find swoop too helpful for adding onto the trip, for which I would have paid. Also, I really wanted to go on a ferry, and just coudn't get interest or help in doing so. Marcela was terrific in Pumalin and Puerto Varas, so I wish I had just gone through her for that portion of the trip. She was more helpful than swoop. A small item, but one that was frustrating nonetheless, was that I specifically asked for help in making sure we had window seats from Puerto Natales to Puerto Montt. Instead, we all had middle or aisle seats. Not a big deal if I hadn't asked specifically for what we needed to do to try to get these seats ahead of time. Could have used better communication once we were on our trip.
How prepared and excited for Patagonia did you feel?
Great!
Would you consider another trip to Patagonia with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with Swoop?
No