Usama
United States Of America
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Usama's Trip Date:
29th Nov - 6th Dec 2024
What was your most memorable moment?
Hiking in Torres del Paine was incredible. We loved being in Patagonia Camp and the various trails we hiked. Base of the Towers hike was truly memorable.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Experience Paine's Nature and Wildlife?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Wildlife, Glaciers & Cape Horn Cruise?
8 out of 10
Tell us about Patagonia Camp
Patagonia Camp location was beautiful on the lake. However, we did feel that the location was a bit further away from the TDP park than we anticipated. The drive to the excursions took longer than we would have liked. It added extra couple of hours to the excursions. Beautifully decorated and appointed yurts. We wish our yurt was closer to the water. The view from our yurt could have been better. Well managed beautiful common spaces. Staff were friendly and helpful. Overall we enjoyed being at Patagonia Camp.
Tell us about Torres del Paine
Fantastic place. We wished we could have stayed there longer. It really needs a minimum of five days there to do justice. With our three nights, we only had two days which really didn't do it justice. Amazing place that we would love to go back to someday. But next time we'll stay closer to or in the park.
Tell us about Tierra del Fuego
Incredible beauty and unique to us. We loved seeing the mountains and glaciers. We also learnt quite a bit about the history of the place and the indigenous people. Was ethereal being in such a remote place so far off.
Tell us about the Excursions
There were a few fun excursions with a couple of challenging hikes. Overall, we feel there could have been more diverse range of activities and experiences offered. The guides were good and informative. Seemed to know their stuff. There were a couple of excursions cancelled due to conditions and we missed out on two excursions we were really looking forward to - never saw the penguins and didn't get to experience Cape Horn. Two big reasons we wanted to be on the cruise. There should be a wider array and more diverse range of excursions offered for the more fitter guests. We get it that the average age of the clientele is on the higher side, but catering for the younger and more athletic demographic would be advisable.
Tell us about the Zodiac
Zodiac rides were very fun. I do believe that more could be done to offer more options.
Tell us about the Wildlife
Since we missed out on the Tucker Islets excursion, we didn't see the penguins. Overall, perhaps the most disappointing part of the whole journey was the lack of wildlife during our whole time.
Would you consider another trip to Patagonia with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to the Arctic with Swoop?
Yes