Nikki

United States Of America

Customer
Rating

4

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Nikki's Trip Date:

4th Mar - 20th Mar 2025

What was your most memorable moment?

When I broke my foot two days before my flight to Chile and had to cancel

Which of the following best describes your adventure?

Underwhelming

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

4 out of 10

On a scale of 0 to 10, how would you rate your trip: Explore Atacama from a Luxury Lodge?

1 2 3 4 5 6 7 8 9 10

5 out of 10

On a scale of 0 to 10, how would you rate your trip: Explore Patagonia National Park from a Luxury Lodge?

1 2 3 4 5 6 7 8 9 10

5 out of 10

Has your experience changed your perspective in any way?

ALWAYS buy travel insurance

Do you have any recommendations for Swoop, or feedback about the team?

The customer service team could be far more prompt when replying to inquires. I am still waiting for my refund, weeks after the cancellation.

Would you be interested in travelling to Antarctica with Swoop?

No

Would you be interested in travelling to the Arctic with Swoop?

No

2 people found this review helpful

See All Reviews