Brian
United States Of America
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Brian's Trip Date:
2nd Apr - 12th Apr 2025
What was your most memorable moment?
We really enjoyed the whole trip. Seeing the King penguins was fantastic. They Seranno river kayaking was amazing and the hikes on the W trail were great.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: 5-Day W Trek from Serrano Base Camp?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Kayak from Paine to Natales: 2 Days?
10 out of 10
Tell us about the Trekking
Guide (Mauricio) and driver (Manu) were wonderful. There was a small hiccup on the day we were supposed to hike the french valley in that the boat didn't leave until 10:30 so we could not hike the whole valley.
Do you have any tips or advice for other people planning a trip to Patagonia?
Swoop was nice in that they helped us organize our 10 days into a logical plan. We had great weather, but always be prepared for anything.
Has your experience changed your perspective in any way?
I now know about Calefatte Sours (not sure if I spelled that right).
Do you have any recommendations for Swoop, or feedback about the team?
For our transfers back to the airport, it would have been helpful to have the contact information of the people who were actually responsible for it. We had two hotel rooms during the trip and they were always under my name. It would have been helpful to have one room under my name and the other under the other couple's name. It caused some confusion at some of the hotels.
How prepared and excited for Patagonia did you feel?
I love Patagonia.
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to the Arctic with Swoop?
Yes