Laura

Canada

Customer
Rating

7

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Laura's Trip Date:

26th Dec - 4th Jan 2025

What was your most memorable moment?

Spending the five days exploring Torres Del Paine national park were unforgettable. I enjoyed being completely immersed in the place and moving through the different areas over the 5 days.

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

7 out of 10

On a scale of 0 to 10, how would you rate your trip: The Original Torres del Paine W Trek?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: Highlights of Los Glaciares?

1 2 3 4 5 6 7 8 9 10

4 out of 10

Do you have any tips or advice for other people planning a trip to Patagonia?

Check the weather before hand. We had such hot weather and I was prepared for wind and cold, so I was pretty warm most days.

Has your experience changed your perspective in any way?

I’m going to do more research on planning trips alone before booking with a company.

Do you have any recommendations for Swoop, or feedback about the team?

A positive comment - really great communication with me, as a client. You always answered my emails promptly and provided lots of good information about what to expect on the trip. I watched the packing videos, for example, and those were very helpful. That was a definite positive of this experience, the communication with Swoop.

How prepared and excited for Patagonia did you feel?

Aside from the weather, which I think surprised everyone, I felt prepared, with the webinar beforehand and the videos and guides on the website.

Would you consider another trip to Patagonia with Swoop?

No

Would you be interested in travelling to Antarctica with Swoop?

Yes

Would you be interested in travelling to the Arctic with Swoop?

No

3 people found this review helpful

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