William
United Kingdom
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
William's Trip Date:
17th Dec - 21st Dec 2024
What was your most memorable moment?
Reaching peak of Torres Del Paine. Battling 100kmph winds. Sense of achievement upon completion.
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: The Original Torres del Paine W Trek?
10 out of 10
Tell us about Torres del Paine
Exceeded expectations. Originally thought the Torres del Paine would be the pinnacle but in fact turned out to be just as much about the other days trekking which were just as amazing if not more.
Tell us about the Trekking
Guide (Francisco) couldn’t have been more knowledgeable, kind, fun, respectful of all of our needs. We would recommend him to anyone. Trekking was challenging at times but would be suitable for the majority who have done long hikes before.
Something Else?
Swoop could have managed expectations of the trip better regarding; - Sleeping arrangements - was not aware we’d be in shared dorms with bunk beds and comunal showers (or that there was in fact options for other accom styles) - Additional activities - the two others in our group did kayaking and ice walk which we were booked in advance. The last day we were therefore left to our own devices somewhat so felt like we could have headed back earlier or done another hike to maximise time - Pre trip call - given the value we were paying for the trip we thought this would be useful before hand to chat through itinerary given the above points
Do you have any tips or advice for other people planning a trip to Patagonia?
As per previous points.
Has your experience changed your perspective in any way?
Would be keen to do similar trips the future
Do you have any recommendations for Swoop, or feedback about the team?
Please see section 2 feedback
How prepared and excited for Patagonia did you feel?
Very excited and somewhat prepared
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to the Arctic with Swoop?
Yes