Lauren
United States Of America
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Lauren's Trip Date:
11th Oct - 20th Oct 2024
What was your most memorable moment?
Cape Horn first thing in the morning was gorgeous and the Tierra Patagonia hotel was the hands down nicest place we have ever stayed. Great amenities, delightful staff, great food.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Santiago Express?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Torres del Paine Luxury Adventure Retreat?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Wildlife, Glaciers & Cape Horn Cruise?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Buenos Aires Express?
8 out of 10
Tell us about Santiago
Beautiful hotel with really helpful, friendly staff
Tell us about Buenos Aires
Beautiful hotel with really helpful, friendly staff
Do you have any tips or advice for other people planning a trip to Patagonia?
It's worth having the travel transfers taken care of so you can experience more than one part of Patagonia
Do you have any recommendations for Swoop, or feedback about the team?
Only feedback i have is from a digital customer service perspective, double check that your email CTA links actually take you to the offered content once you've been asked to sign in. otherwise it's hard to find the content referenced in the pre-trip emails
How prepared and excited for Patagonia did you feel?
Great, we live in the mountains in CA and essentially brought all of our standard gear. we got lucky with weather but the packing list was pretty spot on for the weather swing we saw on our trip
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to the Arctic with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes