Anonymous
United States Of America
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Anonymous' Trip Date:
1st Jan - 10th Jan 2025
What was your most memorable moment?
Hiking up to Mirador Las Torres on a beautiful sunny day
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Safari in Southern Patagonia?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of Los Glaciares?
8 out of 10
Tell us about EcoCamp
- Rooms were comfortable but hot during the day - Excursions were great but would have liked more flexibility to take advantage of good weather days for major hikes like the Towers - we had to do it unguided / on our own which felt like we lost a day of guiding - Guides were friendly and good at adjusting to guest needs - The times and locations of briefings were inconsistent which led to confusion - Food selection was good, although it seems like other guests with food allergies had issues. Would have been helpful to know what to expect for lunch boxes
Tell us about Torres del Paine
Beautiful, loved French Valley and Base of the Towers, totally wild and vast expanse with beautiful lakes and wildlife
Tell us about Los Glaciares
Gorgeous especially on a clear day, wonderful hiking, Perito Moreno was incredible
Do you have any tips or advice for other people planning a trip to Patagonia?
Build in rest days and prepare for long days of driving / travel. Be opportunistic and flexible with the weather.
Has your experience changed your perspective in any way?
Loved our experiences in Argentina and Chile and wish we had gone to South America sooner. Very approachable and can’t wait to go back in the future!
Do you have any recommendations for Swoop, or feedback about the team?
- I’m glad the Swoop team recommended the safari option to us for Ecocamp over the guided W Trek, so kudos to Felipe. - Would have been helpful to have more guidance on which flights / airlines to book given the Ecocamp transfer schedules. - Having more concrete info on bus tickets (eg actual copy of tickets) would have been helpful as the ticket agent initially would not accept the reservation codes. - Would have been nice to have more detailed itinerary provided ~1 month in advance instead of 2 weeks, as we left a week earlier for our own travels and didn’t have as much time to review the details as I would have liked.
How prepared and excited for Patagonia did you feel?
Pretty prepared, very excited
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to the Arctic with Swoop?
Yes