Dominic
United Kingdom
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Dominic's Trip Date:
1st Jan - 25th Jan 2025
What was your most memorable moment?
We especially enjoyed Aysen and Patagonia National Park with the highlight being our Lagunas Altas hike on a lovely sunny day and staying at Explora PNP.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Explore Patagonia National Park from a Luxury Lodge?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Torres del Paine Luxury Adventure Retreat?
7 out of 10
Tell us about Tierra Patagonia
The setting of Tierra is epic and the main space is laid out beautifully with great decor. Incredible location. The room was great with a fantastic view and all the room amenities were good. The clientelle were a little older than us generally than we met at Explora PNP but we met some lovely people. The guides here were also fantastic. The one area I would say that does not match the cost of the stay is the F&B. The food felt a little canteen style and in some cases, not cooked to order and not at the same level as we found at Explora PNP which was fresher and more curated on a daily basis. I think this area could do with improvement - we met other guests who felt the same way. The wines were also quite average unless you paid for premium ones - my advice would be to up the level of the offered wines instead of offering "premium ones" at this level of nightly fee.
Tell us about Explora
We found this hotel exactly our kind of place. Smaller and with a great team running the place. Great guides and very good food and wine. The food was just our style. Rooms were quite simple but great, large and the bed was very comfortable. The scenery here was amazing and we loved the remoteness. Great range of activities. We also met some great fellow travellers who were of a very similar profile.
Tell us about Aysen
Mallin Colorado was charming and the ideal introduction to Patagonia. Great transfer (driver was lovely), beautiful setting, lovely room with a view (would love a cabin next time!) and the food was great. The team were lovely and our excursions were great. Could have stayed another night here.
Tell us about the Excursions
All our guiodes at all locations were great.
Has your experience changed your perspective in any way?
No - Patagonia exceeded our expectations.
Do you have any recommendations for Swoop, or feedback about the team?
No - thanks for sidney and Carys.
How prepared and excited for Patagonia did you feel?
Very excited and it lived up to it!
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes