Janet
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Janet's Trip Date:
10th Feb - 12th Feb 2025
What was your most memorable moment?
The lunch break that included a puma walk through
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: 5-Day W Trek from Serrano Base Camp?
7 out of 10
Tell us about Torres del Paine
What a majestic and diverse park! Our short visit was filled with jaw dropping scenery at every turn. The trails that we took were all quite interesting, and the guide was incredibly informative about history, flora and fauna. Seeing the Chilean bumblebee and the Andean deer family on the same hike was amazing.
Tell us about the Trekking
Huge kudos to Tim for keeping a group of different interests and abilities enraptured for five days. His knowledge was incredible and elevated our experience in the park.
Something Else?
Loved River Camp!! The people and the facilities were such a big part of the overall experience. The gluten free breakfast bread (hallullas?) was totally addictive and I’m trying to make them at home. Also, the scallop appetizer- it had cheese - was like a taste of heaven.
Do you have any tips or advice for other people planning a trip to Patagonia?
As first time visitors , using Swoop helped so much in having all the details taken care of. It was seamless end to end with no missteps or snafus. Every member of Chile Nativo’s staff was professional, friendly and great at their job.
Has your experience changed your perspective in any way?
Honestly, I won’t do another group trip without asking about abilities and alternatives for those of differing skills.
Do you have any recommendations for Swoop, or feedback about the team?
My email spam filter - not me - flagged a swoop email as spam 9 months ahead of our trip. I had no idea that I wasn’t receiving emails until I didn’t get a reminder about the final payment. It would have been nice, given that I’d booked a trip, for a follow up email asking if I meant to flag the communication as spam before removing me from the mailing list.
How prepared and excited for Patagonia did you feel?
I was super excited and well prepared . I’m still processing photos, so won’t share any yet.
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to the Arctic with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
No