Sarah
United Kingdom
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Sarah's Trip Date:
12th Nov - 3rd Dec 2024
What was your most memorable moment?
So many
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Classic Buenos Aires?
6 out of 10
On a scale of 0 to 10, how would you rate your trip: Experience Paine's Nature and Wildlife?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Self-Drive Argentinian Lake District?
8 out of 10
Do you have any tips or advice for other people planning a trip to Patagonia?
Do research on hiking in the Argentinian Lake District - there has got to be more than we found
Has your experience changed your perspective in any way?
No
Do you have any recommendations for Swoop, or feedback about the team?
It was a little bit strange to receive messages with fragments of our itinerary from various different partner organisations. For example Southbound Customer Experience wrote as though they were covering the Chile part of the trip, and I had to work out they were only covering getting us from the airport to Puerto Varas. It makes it hard to check - of course we were in Chile from Patagonia camp onwards. Yet each partner asked me to confirm that what they were planning was what I was expecting.
How prepared and excited for Patagonia did you feel?
Well prepared. Excited.
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with Swoop?
No