John

United Kingdom

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

John's Trip Date:

21st Oct - 5th Nov 2024

What was your most memorable moment?

Visit to Cape Horn

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: Classic Buenos Aires?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: Cape Horn & Glaciers Cruise?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: Highlights of Los Glaciares?

1 2 3 4 5 6 7 8 9 10

8 out of 10

On a scale of 0 to 10, how would you rate your trip: Experience Paine's Nature and Wildlife?

1 2 3 4 5 6 7 8 9 10

9 out of 10

Tell us about Patagonia Camp

Problems initially with water supply but quickly resolved. Some of guides young and inexperienced

Tell us about Buenos Aires

Excellent guide

Tell us about Tierra del Fuego

Excellent

Tell us about Los Glaciares

Highlight Perito Morena Glacier

Tell us about Torres del Paine

Long drives to walks and unecessary time spent spent over lunch

Tell us about the Excursions

Trips on zodiacs excellent but need your wet gear!

Tell us about the Wildlife

Needed more input on cruise and at camp Patagonia

Tell us about the Trekking

Excellent guide at El Chalten

Something Else?

The tipping policy is uncertain and talking to others everyone unsure and uncomfortable eg on cruise leaflet suggested 25dollars each per day when informed by Swoop 10. How many days on cruise ? 5 ?3/4. Some holidays I’ve been on tips included in price which is far better than. Breakfast at stay in Ushuaia awful. Excellent communication and advice/reassurance from Cecilia and Izi when we had the odd problem Birding have day in Calafate excellent with Geronimo Well worth trip for last day to Estancia though long drive from other side of Buenos Aires

Do you have any tips or advice for other people planning a trip to Patagonia?

Take at least £500 in US dollars Take good waterproof gloves and warm layers as advised. Purchase or borrow a compatible electric plug before trip If hiking in El Chalten take walking sticks

Has your experience changed your perspective in any way?

No other than advising friends and family to visit Patagonia

Do you have any recommendations for Swoop, or feedback about the team?

Well supported as mentioned

How prepared and excited for Patagonia did you feel?

Well prepared thanks with good information and advice

Would you be interested in travelling to Antarctica with Swoop?

No

Would you consider another trip to Patagonia with Swoop?

Yes

Would you be interested in travelling to the Arctic with Swoop?

No

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