Jeanne
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Jeanne's Trip Date:
24th Nov - 30th Nov 2024
What was your most memorable moment?
Too many memorable moments. The views, the staff, the overall journey... Going down glacier lane was just terrific!
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Wildlife, Glaciers & Cape Horn Cruise?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Custom Buenos Aires?
9 out of 10
Tell us about Buenos Aires
Beautiful city and a lot of energy as there was a championship soccer game being held that weekend. Amazing food and great walking options of the city from our hotel (725 Continental)! We did not get to the cemetery because our time was limited.
Tell us about the Wildlife
All of our guides were great! Very well educated on topics discussed and great social skills. Made the excursions very interesting. Limited wildlife as a whole. Whales down glacier alley, and great penguins, and a big plus in seeing a condor. And one fox...that was fun to see.
Tell us about the Excursions
All of us enjoyed the excursions. The varied options of difficultly offered was great. The subject matter of each one was also diverse. Well organized and a big plus for the trip.
Something Else?
Our staff was the best! So friendly, so accommodating and just overall made the time on the boat and during excursions so much fun! Oskar was terrific and our family so enjoyed him over the week.
Has your experience changed your perspective in any way?
Doing a more "interactive" cruise has changed for us. The informal meal times was great and the amount of people on the boat worked out well.
Do you have any recommendations for Swoop, or feedback about the team?
A drawback was the initial boarding of the ship. Once we were checked in we then had to wait in a "waiting room" for over an hour and a half after being told the boat would leave right at 6pm. That didn't happen until almost after 7pm. The wait in this room was very unfortunate. We also noticed that many people were "restless" with this process.
How prepared and excited for Patagonia did you feel?
Very well prepared based on all the "pre" information Swoop provided not only for what to pack but also in what to expect in each city and the trip itself. So...very well prepared.
Would you consider another trip to Patagonia with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with Swoop?
No