Gael

France

Customer
Rating

2

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Gael's Trip Date:

13th Mar - 21st Mar 2024

What was your most memorable moment?

After i broke my ankle and the customer success manager did nothing but share some platitudes

Which of the following best describes your adventure?

Average

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

2 out of 10

On a scale of 0 to 10, how would you rate your trip: 9-Day Torres del Paine Circuit?

1 2 3 4 5 6 7 8 9 10

3 out of 10

Do you have any tips or advice for other people planning a trip to Patagonia?

Don’t trust descriptions on website and don’t expect anything from the assigned customer experience representative

Would you consider another trip to Patagonia with Swoop?

No

Would you be interested in travelling to Antarctica with Swoop?

No

Would you be interested in travelling to the Arctic with Swoop?

No

2 people found this review helpful

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