Anne
United States Of America
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Anne's Trip Date:
17th Oct - 6th Nov 2023
What was your most memorable moment?
There was not one - Walking on a glacier, horse back riding on an estancia, eating at Don Julio and Valperaiso in Chile to name a few.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Find Luxury Off The Beaten Track?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Visit to Perito Moreno Glacier including minitrekking on the Ice?
10 out of 10
Tell us about Iguazu
Could not go because of flooding
Tell us about Buenos Aires
Amazing city and the small family style hotel was great. Only thing which we told them ais they need to develop a relationship with a drycleaner/laundry service
Tell us about Santiago
This was my least favorite place but Valperaiso outside the central city was fantastic
Tell us about Tierra Patagonia
Beautiful, relaxing, great food, great service and wonderful places to walk and hike one incident with my husband and there certainly was no reason for it so disappointing
Has your experience changed your perspective in any way?
Should have spent more time in South America earlier
Do you have any recommendations for Swoop, or feedback about the team?
Need to have easier ability to communicate with local groups work with on the 24 hour service as when an issue can always call SWOOP during the day but not at other times. Sometimes it seemed language was the issue - not a huge issue but when was could be frustrating as the service was so fantastic otherwise
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to the Arctic with Swoop?
No