Alex

United States Of America

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Alex's Trip Date:

2nd Oct - 6th Oct 2023

What was your most memorable moment?

A tie between the amazing view of the Torres from the Explora Hotel Gracier Grey hike, rounding the corner and seeing the grey glacier in the background!

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: W Trek from Comfort?

1 2 3 4 5 6 7 8 9 10

8 out of 10

Tell us about Explora

Excursions were limited in this shoulder season due to limited staff and high winds. Guides were wonderful. LOVED the equestrian options being directly through the hotel. Highly recommend jumping into the cold lake since Explora has outdoor hottubs!

Tell us about Torres del Paine

Breathtaking.

Do you have any tips or advice for other people planning a trip to Patagonia?

Prep some basic Spanish! There are a limited number of English speakers in Santiago. As such, a little language and staying at international chains/brands is helpful.

Do you have any recommendations for Swoop, or feedback about the team?

Love the website and the responsiveness of the team. As someone who has never used a travel company before, I was very nervous that this was a scam (not a lot of reviews of Swoop on other websites). As such, I wish I would have received a confirmation email for my reservation directly from Explora as well.

Would you consider another trip to Patagonia with Swoop?

Yes

Would you be interested in travelling to Antarctica with Swoop?

Yes

Would you be interested in travelling to the Arctic with Swoop?

Yes

4 people found this review helpful

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