Anonymous
United States Of America
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Anonymous' Trip Date:
17th Mar - 2nd Apr 2024
What was your most memorable moment?
The Perito Moreno glacier was the most breathtaking and unusual, but loved all of the scenery in Patagonia. What a wonder. And loved Pat camp
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Experience Paine's Nature and Wildlife?
10 out of 10
Tell us about Patagonia Camp
Great food, accommodations, staff, excursions. We didn’t have the choices we thought we would have. System should be changed to match up people w sign ups or computer. Description was misleading. Current method is confusing and bad. Some safety issues I mentioned to them. Nonetheless, we loved it. Would go back in a heartbeat if it were closer
Tell us about Los Glaciares
The glacier was unbelievably awesome. A must see. Didn’t like the hotel in El Calefate— shower didn’t work. Only staff people we met who weren’t nice (except Estancia Bonanza), one desk person was rude, and unwelcoming. The nice one cheated my husband out of a couple of dollars on a money exchange. Brazen — he let it go
Tell us about Santiago
Nice city, but didn’t feel like we needed much more time there. Enjoyed Casa Blanca tho winery lunch was over the top in price. I thought it tacky that they sprung the fact that we should pay the top on an overpriced lunch w specifics of amt. SF prices! Would have preferred a smaller winery w a more typical Chilean lunch. Happy to pay tips, but if it’s going to be huge, we should be warned in advance. Valparaiso was very interesting. Warning re amt of walking and stairs would’ve been helpful.
Tell us about Torres del Paine
Fantastic. Beauty, excursions great
Tell us about Buenos Aires
Nice city, good tour.
Tell us about the Excursions
Great guides, knowledgeable and nice.
Tell us about the Wildlife
Fabulous!
Something Else?
Sidney said the kayaking was easy, lake smooth. It was scary dangerous. Since wind is common I’m guessing that is common there too, so misleading.
Do you have any tips or advice for other people planning a trip to Patagonia?
March is a good time, but always weather is chancy. Tons of mosquitoes in BA
Has your experience changed your perspective in any way?
Want to protect the glaciers
Do you have any recommendations for Swoop, or feedback about the team?
I mentioned the kayaking above. Mileage estimates of the various hikes would be helpful— 3 mi or 5 K rather than walk for an hour and a half. Don’t recommend dinner at Estabcia Bonanza or dealing with their nasty staff. Check on road conditions— if they stay as bad as they were in El Chalten warn people. Drives took 3 x as long and made me sick, I had to throw up in the bushes. Glad I skipped the drive to Lago Desierto — 3 hours of it. Ugh!
How prepared and excited for Patagonia did you feel?
Very excited, well prepared equipment and clothing wise. Not clear on excursion details and difficulty
Would you consider another trip to Patagonia with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with Swoop?
No