Brent
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Brent's Trip Date:
30th Nov - 21st Dec 2023
What was your most memorable moment?
How can a person select one when there were so many...I'd say top 5 include the trek on Perito Moreno Glacier, Kayaking La Leona / Hiking Los Hornos, Hiking to & Lunching at Cerro Torre, Hike to & View from Toro Lookout, & Huemul Glacier / Lago Desierto.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Cape Horn & Glaciers Cruise?
6 out of 10
On a scale of 0 to 10, how would you rate your trip: Safari in Southern Patagonia?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Classic Buenos Aires?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: The Best of Los Glaciares?
10 out of 10
Something Else?
I'd say the biggest knock of the trip besides the ill people on a cruise spreading their illness was the amount of time spent on a bus for the Perito Moreno excursion. In all, I'd say it was somewhere close to 5 hours spent on a charter bus picking folks up, waiting, & transferring. This took what I interpreted to be about a 6-hour time with time to explore El Calafate into an almost 10-hour day. I think this could have been better communicated.
Has your experience changed your perspective in any way?
Significantly. This was my first international trip since a college Spring Break. I am so glad I had Swoop's assistance with pulling things together. As our trip progressed, I felt more & more comfortable with my ability to navigate language barriers, exchange currency, & enjoying local culture / cuisine.
Do you have any tips or advice for other people planning a trip to Patagonia?
There were a lot of moving parts as we explored 6 areas (i.e., Buenos Aires, El Calafate, El Chalten, Ushuaia, Chilean Fjord, and Torres del Paine) over the course of 3 weeks. This included 3 domestic flights, a cruise, and numerous vehicle transfers. Swoop handled all of the logistics associated with the travel without a single issue. The elimination of all hassle & stress that could have occurred allowed us to really enjoy each moment & every day. My recommendation...identify what it is you want to do & recruit the help to assemble the pieces into a completed puzzle.
Do you have any recommendations for Swoop, or feedback about the team?
Just to better communicate (1) expectations for bus travel on the Perito Moreno excursion & (2) how excursions at EcoCamp work. I was kind of surprised by there being just 3 activity options each day & that they repeat after 3 or 4 days. Before getting there, I thought there was ~15 excursions we could choose from to fill the days were there.
How prepared and excited for Patagonia did you feel?
Over prepared & crazy excited! We WAY overpacked, but that is simply on account to the blessedly wonderful weather we experienced during our travels. If we were leaving tomorrow, there are a few things I wouldn't bring, but my suitcase would be 99% similar to what we brought.
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with Swoop?
No