Nate

Customer
Rating

8

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Nate's Trip Date:

4th Feb - 18th Feb 2023

What was your most memorable moment?

Reaching the summit in the fossil hike. The description was underwhelming but the hike was an exceptional mix of forest, pasture, and barren mountain top with incomparable views. It would also be helpful to mention it is a 600 meter vertical climb.

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

8 out of 10

On a scale of 0 to 10, how would you rate your trip: Classic Santiago Highlights?

1 2 3 4 5 6 7 8 9 10

6 out of 10

On a scale of 0 to 10, how would you rate your trip: 5-Day W Trek from Serrano Base Camp?

1 2 3 4 5 6 7 8 9 10

9 out of 10

Something Else?

Our stay at El Guadal was our favorite part of the trip. a solid ten. and cerro guido was unexpectedly fabmntastic. a real delighter. Here are some gaps: inconsistent attention to vegetarian diets, lack of full information on San Rafael glacier trip (when we discovered it required more than 8 hours of driving on rutted dirt roads. we bailed), and unrealistic plan for visit to marble caves on way to airport. no way the timing would have worked.

Would you be interested in travelling to Antarctica with Swoop?

No

Would you be interested in travelling to the Arctic with Swoop?

No

Would you consider another trip to Patagonia with Swoop?

No

Do you have any tips or advice for other people planning a trip to Patagonia?

Please give more information about each activity, including hikes. note,. the base of the towers hike is really 22k. not 18k as advertised. this put it slightly beyond our reach but Baru helped us find a suitable alternative.

Do you have any recommendations for Swoop, or feedback about the team?

In addition to above, we had unnecessary confusion zbout the itinerary on our day trip to Valparaiso, including location of restaurant, which was never named in the emails. this required a lot of annoying effort to sort out. however, in the end it was a great day and fabulous trip overall that exceeded our expectations. thank you, lewis and swoop.

10 people found this review helpful

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