Anonymous

Customer
Rating

9

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Anonymous' Trip Date:

15th Nov - 19th Nov 2022

What was your most memorable moment?

Day 2 hiking to Los Cuernos

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

9 out of 10

On a scale of 0 to 10, how would you rate your trip: Self-guided W Trek (5D/4N)?

1 2 3 4 5 6 7 8 9 10

10 out of 10

Do you have any recommendations for Swoop, or feedback about the team?

Swoop's communication was definitely their weak point, from not responding to emails, to losing payment information and making us send them bank statements, their organization and communication was lacking. Though the trip went off without a hitch once we got there, it wasn't confidence inspiring up until that point.

Would you consider another trip to Patagonia with Swoop?

Yes

Would you be interested in travelling to Antarctica with Swoop?

Yes

Would you be interested in travelling to the Arctic with Swoop?

Yes

12 people found this review helpful

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