Leigh
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Leigh's Trip:
Classic El Calafate and El ChaltenLeigh's Trip Date:
28th Nov - 5th Dec 2022
What was your most memorable moment?
Climbing up the last part of the Base of the Towers hike and seeing the view for the first time. This was made even more special when the clouds rolled in as we left and it began to snow. Perfect timing!
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how would you rate your trip: Safari in Southern Patagonia?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Classic El Calafate and El Chalten?
8 out of 10
Tell us about EcoCamp
The staff at EcoCamp were all wonderful, without exception. They elevate the experience from a really cool place to stay to a really quite magical escape from reality. We miss them all!! The facilities, location, and accommodation style are also so unique and interesting, it adds to the out-of-this-world feel that Torres del Paine already has!
Something Else?
The responsiveness of our local contacts over WhatsApp was a really nice feature. We used them multiple times, got immediate help, and always resolved the problems
Do you have any tips or advice for other people planning a trip to Patagonia?
Try to make time for a day trip to visit the penguins! Everyone you meet will have met the penguins and you'll be sad you missed out!
Has your experience changed your perspective in any way?
Over the pandemic I had convinced myself I was no longer very interested in travel or meeting new people. The wonderful places and humans on this trip re-inspired me to get out there and see the world! I can't wait to plan my next trip. On a less abstract note, I'm now a believer in the benefit of travel agents! The little things swoop handled to make our trip easier (like a ride from the hotel to the correct ticket counter of a bus depot) allowed us to spend more time enjoying ourselves and less on logistics
Do you have any recommendations for Swoop, or feedback about the team?
The team was fantastic to deal with. Because of the pandemic, planning/organizing this trip took forever but everyone we dealt with at Swoop was patient, not pushy, responsive and clearly very good at their jobs. Thanks for everything!!
Was there anything else Swoop could have done for you to help you prepare for your trip?
We felt very prepared!
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to the Arctic with Swoop?
Yes