Ina Ivanova
Germany
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Ina Ivanova's Trip:
The Original Torres del Paine W TrekIna Ivanova's Trip Date:
20th Dec - 9th Jan 2019
Overall, how was your trip?
I loved every aspect of the trip. The level of the trekking was exactly for my physical abilities, not too challenging, yet providing enough physical effort. The landscapes are gorgeous, the trek was very well organized.
In one sentence, what did you think of Patagonia? Did it live up to your expectations?
It was an amazing experience. I loved it.
Would you visit again?
Yes
How was the service that Swoop provided?
The agent was very friendly, helpful and I received quick and adequate responses to every request of mine.
How did you feel about booking directly with our partner(s)?
The communication with both Swoop and Chile Nativo was very good.
How likely is it that you would recommend Swoop to a friend?
10 out of 10
Do you have any tips or advice for other people planning a trip to Patagonia?
I would advice careful planning of the luggage that one needs to carry on his back. It should be enough to secure support in any type of weather, but not too heavy so that you can easily endure the long days walking with the backpack.
Anything else? Tell us anything you’d like to share that we forgot to ask! It’s ok to leave this empty too :-)
I would advice that Swoop or Chile Nativo highlights to all tourists that the document that they receive from the customs upon entering Chile is very important to bring with them on the trek. I had forgotten my PDI slip of paper, which caused issues with the refugios, which asked for additional 19% tax for the stay there from anyone who failed to provide the paper.