Alix Barasch
United States Of America
Customer
Rating
5
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Alix Barasch's Trip Date:
18th Dec - 5th Jan 2019
Overall, how was your trip?
It was lovely.
In one sentence, what did you think of Patagonia? Did it live up to your expectations?
Breathtaking. Yes.
Would you visit again?
Yes
How was the service that Swoop provided?
The promises at Remota were not met. I was disappointed by that. One of the primary reasons for booking with the Remota lodge was for my mom to see the glacier. I communicated this MANY times in advance (both on phone and via email). But when my mom showed up, they told her the glacier tour was booked up and unavailable. That is unacceptable.
How did you feel about booking directly with our partner(s)?
See above.
How likely is it that you would recommend Swoop to a friend?
5 out of 10
How was your experience with {partner.title}?
See previous page
How likely is it that you would recommend this trip to a friend? (where 0 = Not at all likely, 5 = Neutral, 10 = Extremely Likely)
3 out of 10
Do you have any tips or advice for other people planning a trip to Patagonia?
It's very tricky dealing with local vendors. I wish Swoop would help more with this.