Ben Moore
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Ben Moore's Trip:
South Patagonian Ice Field ExpeditionBen Moore's Trip Date:
13th Jan - 20th Jan 2019
Overall, how was your trip?
Walking on the Viedma glacier in the shadow of Cerro Torre was great. Warmer than expected. The other travelers I met were wonderful. The day and a night in Candellario Mancilla on the shore of Lago O 'higgens was magnificent.
In one sentence, what did you think of Patagonia? Did it live up to your expectations?
Patagonia was great and I would like to visit again.
Would you visit again?
Yes
How was the service that Swoop provided?
Yes , most of Swoops advice was relevant and helpful. Though nooone I spoke to had ever done the ice cap trek before. So it was hard to be sure what to expect. I would use Swoop again....selectively.
How did you feel about booking directly with our partner(s)?
Serac is a good company . However two of the other trekkers showed up with inadequate gear and one of them had recently been in a moter cycle accident. Concussion. I don't know how you would do it but the screening of the clients need to be more thorough.
How likely is it that you would recommend Swoop to a friend?
8 out of 10
Is there anything you would recommend we change to make trips like yours more environmentally sustainable?
I think there is a way to provide enough food/nutrition for the trek with less sugar.
Do you have any tips or advice for other people planning a trip to Patagonia?
Just go and don't sweat the small stuff