Jan Reichelderfer
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Jan Reichelderfer's Trip:
Wildlife, Glaciers & Cape Horn CruiseJan Reichelderfer's Trip Date:
9th Feb - 1st Mar 2018
Jan Reichelderfer's Ship:
Ventus AustralisOverall, how was your trip?
Kayaking Serono River was amazing. I've never been so close to a glacier while on the water. Saw so many animals -- rhea, puma, penguins.... I liked that fellow travelers had selected Patagonia as a destination -- no one was just 'passing through'.
In one sentence, what did you think of Patagonia? Did it live up to your expectations?
Beautiful landscape, friendly people and interesting animals.
Would you visit again?
Yes
How was the service that Swoop provided?
I had messed up a bus ticket but Swoops partner fixed it right away. He walked to the bus office and exchanged the ticket for us at no cost.
How likely is it that you would recommend Swoop to a friend?
10 out of 10
How was your Kayaking adventure?
The guide was amazing -- I will be following his exploits in the future and would be very happy for him to visit us in Hawaii -- he was that sort of person that you'd enjoy hosting. Equipment was in excellent condition and food was great.
How was your Patagonian cruise?
Cruise was beautiful. Great people and staff. Wished the staff had a bit deeper knowledge of the geology and wildlife. Food terrific and staff very accommodating.
Do you have any tips or advice for other people planning a trip to Patagonia?
I would highly recommend our kayak trip
Anything else? Tell us anything you’d like to share that we forgot to ask! It’s ok to leave this empty too :-)
Our photos are just cell phone ones so probably not Thank you for your help in making the arrangements. We have never traveled using such a travel agent before and it was a good experience.