Fiona Ware

Australia

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Fiona Ware's Trip:

Luxury Camp W Trek

Fiona Ware's Trip Date:

29th Oct - 14th Nov 2016

Overall, how was your trip?

The highlight was the scenery obviously.. but the ecocamp was wonderful to. The food was fantastic and all the staff were so friendly and accommodating. We had great guides for our trek and loads of fun!

In one sentence, what did you think of Patagonia? Did it live up to your expectations?

Amazing, such a wonderful place to visit

Would you visit again?

Yes

How was the service that Swoop provided?

Swoop was amazing.. although sadly I never got my swoop buff, but I did see another man who had one and we chatted about how fantastic everyone was who we contacted about planning the trip. I was very grateful for all the emails and information, as a result I was so well prepared. I was a solo traveler so I would have liked to know a little bit about the person I was sharing with before I went there, but I survived.

How did you feel about booking directly with our partner(s)?

Swoop set me up with cascada and they were perfect as well. The trip was exactly what I was after. I probably would have liked to have the choice of a room to myself, but it was a last minute booking so I understand why.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

How was your W trek in Torres del Paine?

Our guide was amazing, he definitely made the trip so much more fun, whilst keeping us safe too. Eco camp was amazing, although the shared showers were a little temperamental, but better than no shower at all 😊 Torres del Paine was spectacular, so beautiful and a great place to hike. I was always expecting to get to the two towers at the end, but the weather stopped us. So that was a bit sad, but couldn't be helped. It means I will have to go back and do it another time!

How likely is it that you would recommend this trip to a friend? (where 0 = Not at all likely, 5 = Neutral, 10 = Extremely Likely)

1 2 3 4 5 6 7 8 9 10

10 out of 10

Do you have any tips or advice for other people planning a trip to Patagonia?

I would highly recommend swoop to someone else wanting to do the trip I did. You made it so easy for me to ask questions and organize everything. I was so lucky to have all the help I did.

Anything else? Tell us anything you’d like to share that we forgot to ask! It’s ok to leave this empty too :-)

Thanks very much! I wish you could organize all my other trips around the world 😊

12 people found this review helpful

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