Rich returned in December from an ascent of Gorra Blanca in Los Glaciares, followed by our Avid Hikers Circuit in Torres del Paine. Here he tells us about his experiences on the trip, and in booking with Swoop Patagonia and our partners…
How was your experience of booking with Swoop Patagonia?
I have visited and guided in Patagonia on 13 or more occasions over the last 20 plus years… I love it!
Having already asked a good friend of mine (from one of the biggest and most expensive trekking companies) about the possibility of doing hiking in El Chalten with no reply, I accidentally stumbled across Swoop Patagonia during a Google search. They immediately resonated with me, particularly given the feedback from previous customers on their blog, and the fact that they specialise in, and seemed extremely knowledgeable about all things Patagonia.
My experience post trip does indeed confirm that Swoop Patagonia is now my one-stop-shop for locating and linking me to suitable outfitters in Patagonia, so much so that I have already recommended them to my older brother over and above the expensive (non-responsive) opposition that thought it had the lion’s share of the market…!
Correspondence with Swoop was and is very fast and accurate, and saved me a lot of worry about things like connections, transfers, and what would be the best ‘tailored’ experience for me.
How was your experience with Swoop’s partners in Chalten for the Gorra Blanca Ascent?
After a delayed arrival in Chalten due to some problems getting baggage (nothing to do with Swoop) I met up with Swoop’s partners in Chalten who were a breath of fresh air…
These ‘new’ small outfitters seemed very knowledgeable about the Fitzroy area and the appropriateness of difficulty grades and things to do. The team, probably had no idea that I had a long association with and knowledge about the area, already knowing what I wanted and where I wanted to go. Their suggestion of attempting Gorra Blanca (a mountain that I had passed many times before, but never considered) was novel, and in the time I had available, pretty spot on.
I feel that these outfitters have a great and expanding client base. I will, and have already, crowed about their services – again over and above the other trekking company I had previous connections with.
The guide also had no idea of my background and capabilities, but we soon sorted that out and bonded extremely well. I have to say I was impressed (and I’m not easily impressed) with his professionalism and decision-making. I was not the ‘normal’ client, and with potentially intimidating credentials he made safe and responsible decisions – looking after both our wellbeing. We did in the small amount of time available the most humanly possible… and they even turned on the ‘good’ weather and stopped the winds and rain. I will be writing separately and sending a good show award type letter separately.
How was your experience with Swoop’s partners in Torres del Paine for the Avid Hikers Circuit?
Laura and her team in Torres del Paine were likewise very responsive to e-mails and the organising of bus connections and all my detailed niggling. I reckon that I’m a pain in the arse as a client and I wanted (demanded) that things had to be spot on because of my tight itinerary revolving around my Antarctic climbing trip.
They suggested a modified, more interesting, and not so often undertaken variation on the famous W Circuit. This proved to be a winner and again the weather Gods shone on the team and trip.
The guide and guide and porter provided were likewise very capable and professional. The small team of 4 (2 clients and 2 staff members) quickly bonded.
The itinerary, food, and mixture of tent versus Refugio was also an up-market and relaxing way to go. Of course I will be recommending this organisation and the guides here also.